Reviews are critical to the success of local businesses. You need to go beyond Google. If you are not monitoring reviews on numerous sites, you may be losing business because of bad reviews you are unaware of. THE NALA's integrated dashboard gathers all your reviews from the sites that affect your business most. We monitor and track these reviews for you.
Request reviews and comments about your services. THE NALA's Reputation & Directory Management gathers your reviews and displays them on your dashboard.
Engage with your customers directly from the dashboard. Responding to reviews, and most importantly negative reviews quickly is crucial.
Respond to both negative and positive reviews or comments right from your dashboard from Google, Facebook and Yelp.
Ask for reviews with our review templates or write your own. Invite customers individually or import them from a spreadsheet with the click of a button.
Nurture customer engagement, discover how to provide the best service to your customers, and increase your number of positive reviews.
Be notified immediately when you receive negative feedback then resolve the issue and turn it into a positive review.
Reviews are one of the top factors when it comes to Google’s search ranking, taking into account quantity, diversity and frequency. Our technology helps you get more positive reviews about your highest ROI services to help push down any negative reviews.
Request reviews to industry specific sites. Are you in real estate and use Zillow, or are you a restaurant and use Open Table? With customized industry review sites, we have you covered.
Stream your positive reviews directly to your website with our customizable widget. The widget also allows people to post reviews directly from your website.
Google Posts are a great way to better advertise your brand, and let people know about things like a new promotion, a sale, or that delicious new dish you’ve added to your menu.
Publish Google Posts directly from your dashboard and let your target audience know about your business instantly. These posts appear in the knowledge panel of your business, whenever anyone searches for it.
Request reviews via email or text to be able to reach your clients.
Reviews are a primary Google ranking factor. You need a steady stream of reviews, high scores, and when you respond to reviews, use descriptive content about your specific services.
Customize and create a widget for your own website. Choose the sites your positive reviews will be displayed from.
Schedule your Google posts for now or choose a future date. Set up as many posts as you like or use a previous post. Keep track of your posts performance right from your dashboard.